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Background audio playback stops by itself on Android devices

Newer versions of the Android operating system might stop, and/or prevent restarting of streaming audio while the app is in the background. While this is a rare occurrence, it can be very frustrating.

You can prevent this from happening by turning off "Battery Optimization" for the invidyo application.

To do this, go to the "App info" screen from your phone's settings, tap "Battery" and select "Unrestricted".

Actual menu structure might differ with phone brand and android version.

You can contact support@invidyo.com if you need further help with this issue.

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